Apr
04

October 2024 Availability Report


    Production: 98,61%
    Developer Portal: 100%
    Sandbox: 100%
    Start of incident: 15/10/2024 at 23:30
    End of incident: 16/10/2024 at 09:19
    Incident Type and impact: Perturbation of 50% of the requests on the API platform.
    Environment: PROD
    Severity Code: P1
    Description of the incident Issue with our 3rd party partner, half of the requests were not proceed correctly.
    Corrective action: The partner switched the flow on a different instance.