- Production: 98,61%
- Developer Portal: 100%
- Sandbox: 100%
- Start of incident: 15/10/2024 at 23:30
- End of incident: 16/10/2024 at 09:19
- Incident Type and impact: Perturbation of 50% of the requests on the API platform.
- Environment: PROD
- Severity Code: P1
- Description of the incident Issue with our 3rd party partner, half of the requests were not proceed correctly.
- Corrective action: The partner switched the flow on a different instance.
- Improvement action: We are waiting for a final report from the partner.